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To be eligible for refund or exchange, you must contact us through [email protected] within 3 days after received your product(s) and your product(s) must be fall under following conditions:

  • product(s) arrived damaged or faulty 
  • Product(s) wrongly delivered upon order received
  • Product(s) ordered is not delivered

To complete your return or replacement, you must have a receipt or proof of purchase from our website or else the request will not be entertained. 

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your bank company because it may take some time before your refund is officially posted. 

After done all of this and still haven’t received your refund yet, please contact us at [email protected].


Contact Us

If you have any questions on refund or exchange policy, you can contact us at [email protected].

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